Frequently Asked Questions

Q: How do I measure my belt size?

For the best fit, take an existing belt and measure from the leather at the buckle end to the hole you use the most.  Then round up to the nearest available measurement (usually an even number).

  If you don't have an existing belt take your waist size and add 2-3 inches to get your size.

 

Q: How long until I receive my order?

All leather goods are handmade and thus take a little longer to produce, so please allow 5-7 business days for regular stock items, and up to 2-3 weeks (usually less) for made-to-order items to ship.

 

Q: How do I care for my leather goods?

While all Headknife products are shipped ready to wear, you can condition your English Bridle or Natural leather with Obenauf’s Heavy Duty LP or Fiebing's Aussie Wax and a soft cloth. Re-condition every 6 months or as needed.

Horween Chromexcel and Essex only require a simple rubbing with a soft cloth or sheep shearling to bring out their sheen and get rid of small scuffs.

For more info check out the care section of our Materials & Care page.

 

Q: Do you take custom orders?

Unfortunately, we're unable to take any custom orders. However, we can make small modifications to existing designs for a fee (such a thread color, different hardware, etc). We can’t make major alterations but send us a message and we would be happy to discuss further.

 

Q: Can I return or exchange an item?

Yes, we accept returns within 14 days for an exchange or store credit. Click here for more return & exchange information.

All sales are final on sale items and items that have been customized in any way.