Terms & Conditions

All site content is copyright Headknife Leather Goods and may not be reproduced in any manner without the express written consent.

 

Shipping Policy

All leather goods are handmade and thus take a little longer to produce, so please allow 5-7 business days for regular stock items, and up to 2-3 weeks (usually less) for made-to-order items to ship. Made-to-order items will be labeled in red in the product description.

Tracking numbers will be sent via email notification upon shipment.

Orders ship via USPS First Class Mail. International orders ship USPS First Class International.

 

Returns & Exchanges

Headknife accept returns within 14 days for an exchange or store credit. Our products are made-to-order and thus we cannot offer straight refunds. If you have any questions about a product before you order, please contact us and we'll be happy to help!

All sales are final on sale items and items that have been customized in any way.

 

How to Return or Exchange:

1. You may exchange any item if you are not satisfied with the size, color or if there is a defect in the product. If your item has a defect, we will reimburse your return shipping.

2. Please contact us about any Returns or Exchanges within 14 days of receiving your item.

Please contact us before you return your item at returns@headknife.com so we can best help your with your return. Items shipped to us without return authorization will be shipped back to you.

3. Returned and Exchanged items must be in new condition, unworn/unused, and in original packaging.

After your return or exchange is processed, you will be sent an exchanged item / issued a credit for the value of the item.

Headknife Leather Goods cannot assume responsibility for reimbursement of packages lost in transit without proof of delivery to Headknife Leather Goods.

 

Privacy

Your privacy is important to us. Headknife does not collect personally identifiable information about you on this site without your knowledge. We may utilize your email address to send you the occasional email about new items or sales, but you can opt out at any time.

We will never give any of your personal information to third parties.